State Farm® Insurance Agent Tommy Brooks

"Not sure exactly what has transpired at this particular State Farm . I do know that everyone one I knew is gone ! I had to call State Farm on Wednesday 01/16/25 , and Tabitha answered, although I was skeptical, I gave her a chance to do her job , and that she did . Very very pleasant and knowledgeable. Needless to say I was very impressed and relieved that I have someone helping me , that I can count on , thank you Tabitha! We need more gems like you !"

"I was with Tommy Brooks for 15 years. Had multiples cars and trucks insured. As of my last attempts to reach the office, I keep getting the runaround from State Farm's national robot powered answering service and I can never reach the office. It is a shame, because the staff has always been friendly and helpful. In any case it was an effort, on my part, to offer them a chance to submit a bid relative to a new policy I found to replace State Farm's--which has become progressively overpriced, particularly in light of the fact that I have had no infractions or accidents, and I have entered a more 'tranquil' demographic category. In any case, despite multiple calls, and multiple texts (which in the past had always been an effective way to reach them and communicate clearly) I have heard nothing back. NOTHING, after 15 years of being their customer. Needless to say, I cancelled the policy with some random State Farm agent I finally managed to reach, and went with a national competitor getting equal coverage for 1/2 the cost. My only regret is that I waited this long to bail on State Farm."

"It was so simple to get a quote and switch my vehicles and homeowners insurance to State Farm. Tabatha is very pleasant and brings her A game. She double made sure that I received everything I needed and let me know what to expect thru the process. Tabatha, thank you for not giving up on me!"

"Look no further for your auto and home owners insurance needs. Tabitha is very professional and a true pleaure to work with. We couldnt be happier after bundling our home and automobiles. Thank you so much your a rock star Tabitha!! Tommy Brooks your awesome as well!!"

"My experience with Tabitha at State Farm was quick and efficient. She allowed me to perform my due diligence before committing to the new policies for my home and auto. She was patient and I appreciate her approach to business."

"Great team"

"I started with the dreaded online compare to switch my insurance knowing I would be flooded with emails and phone calls. My insurance rates continued to rise even though I have not had a claim. I ignored all calls with the exception of Tabitha as she left a voicemail message and sent an email. I called Tabitha back and she was great and also was able to save me alot of money!"

"Have been with Tommy Brooks since 2009. This office is pro!! They are efficient, kind, professional and because it's State Farm reliable. My contact has been with Brittany over the years. I consider myself lucky because I don't think it gets any better than her. Recently I have dealt with Zarriya and she had been fantastic as well."

"I spoke with Tabatha, she helped me switch from Mercury auto and home to save me money. She was patient, she listened to all of my questions. I would definitely recommend asking for her help when you call."

"Made the moving transition easy and was collaborative and helpful every step of the way. Great to work with and would highly recommend!"

"Tabatha is one of the most professional persons I've encountered! She is patient, persistent, informative and accurate. Mr. Brooks was very wise and insightful in adding Tabatha to his staff and I am grateful!"

"Tabatha was great"

"Tabatha was very helpful with our quote"

"Tommy Brooks at State Farm go all out to research tge best rates for my wife & myself , we are retired and I'm a desabled veteran and volunteer with LVMPD. Great work Tommy you saved us a lot of money. Dennis"

"Tommy and his team have been servicing my company since 2011. They are always there to answer any of my questions and quick to respond to all my needs."

"When I have to call to add/remove a car, the process is easy and done in a timely manner. Erika has great customer service and is always helpful with any questions I have."

"I dont typically do reviews, but, I wanted to express how very satisfied I am with State Farm agent, Zarriyah Brooks at Tommy Brooks' State Farm office. Zarriyah assisted my husband and I with our insurance needs. She was very professional, knowledgeable and patient. Our experience was excellent. Thank you Ms Brooks!"

"Erika is incredible! She was able to help my mother (Spanish speaking) switch our policies over from another company and save a substantial amount over what we were previously paying and she was very kind and took her time explaining everything thoroughly. Erika is an outstanding and kind employee who cares about her customers and it definitely shows, I rarely leave any reviews so for me to do this shows what an amazing experience we had. Thank you so much Erika!!!!"

"I recently bought car insurance from Anthony Mendiola. I found him to be extremely helpful and focused on the best benefits for myself and my family. Very friendly and professional."

"I actually found this place through Anthony Mendiola. The professionalism, mixed with the genuine dedication to provide excellent coverage ideals and honesty by Anthony Mendiola has made it truly so incredibly easy for me to stick with a perfectly planned coverage! He knew everything I had needed answered, and was very welcoming with me too. Happy I had his card!!"

"My situation is complicated and confusing and Britney kept working on it until we had the answers that we needed. She was such a help to me!"

"Tommy and his office staff are great at answering all of my questions and making sure that I am taken care of. I highly recommend this business."

"I’ve been a customer with Tommy Brooks office for quite awhile now. Been dealing with Brittny everytime I need help with questions regarding my policy and she always guides me in the right direction. Thank you Tommy for keeping her around for as long as you have. Will continue to be a loyal customer as long as she is there."

"Just wanted to say how much I appreciate the office manager Brittny Lauro. Every time I call and need help she is always so pleasant, courteous, and she is very knowledgeable at what she does. She is such an asset to State Farm. Way to go Brittny. Thank you for being great!"

"Called to get a quote and spoke to Brittny Lauro and she was very attentive, answered all my questions and is very knowledgeable in what she does. What a great asset to have in this office. Highly recommend calling her for your insurance needs."