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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lyn M

August 30, 2023

5  out of  5 rating by Lyn M
"Brittny, Tommy, and their team was able to save me a bunch of money so I switched all my home owners, autos, and business insurance to them. Brittny took the time to go over everything and responded quickly when I had a question. Would highly recommend this agency for your insurance needs!!!"

Bin Ruan

August 30, 2023

5  out of  5 rating by Bin Ruan
"We were on a vacation and couldn’t get hold of our agent. However, Brittny Lauro helped us to fix all the problems once we are back. She is very friendly and efficient. Tommy Brooks State Farm Insurance is so lucky to have her as the office manager."

George Ibrahim

August 25, 2023

5  out of  5 rating by George Ibrahim
"I have been with this state farm office for 5 years. The whole team been really great. Brittny Lauro will go above and beyond to get you a policy that matches your needs. highly recommended if you’re looking for auto or renter’s insurance."

Jennifer Edmonds

August 23, 2023

5  out of  5 rating by Jennifer Edmonds
"Brittny L. was super helpful when we added a new car to our policy, she explained how the policy would change and provided quick responses to my emails!"


June 29, 2023

5  out of  5 rating by Deidra
"I’ve been with this office for years. Brittny has been nothing but amazing. Everytime I need questions answered she has been on top of it. We are constantly changing out vehicles or adding and she is my go to get them added or removed. Their quotes are on point and have been saving me money! If you looking for an office that takes care of their clients then Tommy Brooks office is the place. Give Brittny a call she knows her stuff."

K Ferreira

June 29, 2023

5  out of  5 rating by K Ferreira
"I have been with State Farm / Tommy Brooks for over 15 years and have had nothing but great service. His office manager Brittny Lauro who has been there for many years is a great asset to his agency. Very professional, attentive and is always willing to go above and beyond to take care of our needs and concerns. She is prompt at returning calls and emails and that’s a big plus. Thank you Brittny and thank you Tommy for continuing to give great service."

Gabriela Coleman

June 23, 2023

1  out of  5 rating by Gabriela Coleman
"I had to call State Farm roadside services for a flat tire, this turned into an ordeal of the towing company trying to keep my car. I had to pay two days of ubers and a separate towing company in order to fix the situation. Tommy Brooks office was incredibly unresponsive (taking months to reply to emails), and even to this day, I have yet to receive any refunds for the expenses incurred. Although I had wanted to cancel my policy with State Farm, I decided to switch agents instead. For some reason, even after switching agents, this office managed to reinstate one of my policies, while cancelling another one. I was wrong to think that I was done having issues with this agent, even after switching, it continues to give me problems. Please avoid a headache and get insurance with another agent."

Kimberlina Lea

May 22, 2023

1  out of  5 rating by Kimberlina Lea
"The office is horrible! They don’t answer the phone, they try to force you to sign up for things smh"

hugh nguyen

March 10, 2023

5  out of  5 rating by hugh nguyen
"My wife and I have been using Tommy Brooks insurance services for almost 15 plus years and his staffs are always awesomely incredible people. By the way, I want to acknowledge the Outstanding customer service I have always received from Edie Danzel, State Farm representative. I had a stress issue and she rectified the issue. Thank you for an outstanding job Edie!"

Dylan Kellow

January 24, 2023

5  out of  5 rating by Dylan Kellow
"Edie was very helpful and answered all my questions"

Brad P

December 27, 2022

5  out of  5 rating by Brad P
"This is somewhat of a smaller office however the ladies in there do an amazing job! They're very thorough and know their stuff! They know how to save you money and they also know to make sure that you're covered correctly. I highly recommend dealing with this State Farm office over others in the area!"

Lareyna LaLa

December 1, 2022

5  out of  5 rating by Lareyna LaLa
"Edie, is the best! We are a young family, who truly are still new to Life Insurance, the different types of Nevada mandated insurance premiums needed, and Tommy Brooks's office never fails. Edie, literally just updated something I needed ASAP in one hour, and was able to get myself and my husband great rates on life insurance to protect our children in the future. Her knowledge and midwest compassion is what I love. Thanks Edie."

Erica Roth

November 30, 2022

5  out of  5 rating by Erica Roth
"On behalf of Auto Vision, Edie is one of a kind. Thank you for all your help. Look forward to working with you again very soon. Your Awesome Edie!!!!!!!!!!"

Diane Infante

November 19, 2022

5  out of  5 rating by Diane Infante
"Was interested in changing insurance and put some feelers out there.of course the numerous responses came in very quickly. I was drawn to Edie Denzel State Farm right off the bat. She was the only one that took the time to get a rough estimate before reaching out. I appreciate seeing numbers instead of agents just calling to inquire. Made a huge difference! Edie seems very up to speed with her knowledge of coverage and did advise me on specific concerns. Do yourself a favor and call her!,"

Ashley Martinec

November 9, 2022

5  out of  5 rating by Ashley Martinec
"I’ve been with this place for a few years because they sent me a quote in the mail that was at least $50 below what I was paying at Geico. We have opted to use the drive safe & save and it saves us a lot of money. Stephany has been the one to help me most of the time since Preston left, and she’s been great. We get timely responses and no phone trees. I would recommend them to anyone based on my experience"


October 25, 2022

5  out of  5 rating by vegas0525
"Love this agency! They take the time to listen and help understand policies and costs. Special thanks to Edie for being so friendly and helping us figure out the Beacon!"

Madison Trower

October 22, 2022

5  out of  5 rating by Madison Trower
"Our family has had nothing but good experiences with this agency since we started coverage with them about three years ago. We have two young daughters and Stephany is always so kind with both of them and works so hard to make sure they get any applicable discounts and savings. We have had six vehicles covered on our policy over the last few years and Stephany is always patient and on top of it, making sure to help our entire family. She goes above and beyond making sure to text or call us back quickly and is so kind and hardworking. She has also helped us get life insurance policies set up and make sure we understand our coverages. Would highly suggest this office if you are looking to start insurance coverage with State Farm!!"

Sam Gallegos

September 27, 2022

5  out of  5 rating by Sam Gallegos
"This agency has been with me since I started driving, and now I have my homes’ insurance through them as well. Being young and moving out into the world is stressful enough, but Edie made the experience nothing less than an enjoyable one. Not only did she give me an excellent rate (both monthly AND yearly) but I also have it coupled with my car insurance! BOOM it’s right there! I can’t thank both Edie and Mr Tommy Brooks enough for their excellent service. Both me and my partner are very pleased. Customers for life :)"

George Goltsos

September 2, 2022

5  out of  5 rating by George Goltsos
"Always receive exceptional customer service from Brittny Lauro! Always follows-up and delivers on what is asked. Makes me feel appreciated as a customer."


August 17, 2022

5  out of  5 rating by MJ
"Stephany always is very helpful when I call and need anything"


July 2, 2022

5  out of  5 rating by Angie
"I stopped in without an appointment & received a comprehensive house/car insurance quote from Brenda, who was very friendly & knowledgeable. She answered all my questions & I ended up saving over $1100/yr compared to my current policy so I switched to StateFarm!!"

Cindy Rodriguez

June 23, 2022

5  out of  5 rating by Cindy Rodriguez
"Great customer service"

Lindsay Messer

May 18, 2022

5  out of  5 rating by Lindsay Messer
"I rarely need to call my local SF office, but when I do they are always helpful and professional. I called a couple weeks ago to change my renters policy, and Stephany was amazing. She had my new policy emailed to me the same day without making me feel like an inconvenience. I really appreciate it!"

Jamie V

May 12, 2022

5  out of  5 rating by Jamie V
"Been with State Farm Insurance for many years. Moved to Nevada, and my former agent referred us to Tommy Brooks. The transition was easy and everyone on staff has been great. Brittny has been very helpful with any updates or questions we have. Would definitely recommend them!"

Raven Bridgeman

April 26, 2022

5  out of  5 rating by Raven Bridgeman
"Stephany made my car insurance journey amazing. Stephany went above and beyond to make sure I was knowledgeable about the entire insurance process. Any questions I had for her, she answered for me with ease. She worked around my schedule and was very flexible with me. Her customer service was unprecedented and she was very patient with me through out my entire process."