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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Busch

April 10, 2024

5  out of  5 rating by Emily Busch
"Zarriyah Brooks is amazing! We all know how difficult it can be in dealing with customer service in general, but Zarriyah made my experience a walk in the park! She went above an beyond for multiple needs of mine. I would offer her a job if I didn't know she is in the making of a great career with her skills! Thank you Zarriyah."
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Charles Mapili

April 4, 2024

1  out of  5 rating by Charles Mapili
"I have been a continuous customer of State Farm for over 35 years and currently have 2 houses and 3 cars insured along with an umbrella policy. In addition to this I had a condo insured for over 20 years and a motorcycle. During this time I had 1 small fender bender about 20 years ago and one speeding ticket about 20 years ago. Recently I bought a new Tesla Model Y and with the hatch up, backed into the garage door. The garage door had no damage but the hatch had a dent and needed a 3500 dollar repair. I just got a notice that State Farm is canceling my policy in 2 weeks. Now after thinking I had a solid long term relationship with this company I have to go shopping for insurance. This is not how you treat a long term customer with an overall good record."
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Nichole Willian

April 2, 2024

5  out of  5 rating by Nichole Willian
"I have been with Tommy Brooks Insurance agency for many years. I have worked with Brittny for many of those years and she has always been amazing. She is always quick to respond to anything I may need and always there to help with any questions I may have. Highly recommend Tommy Brooks State Farm Insurance agency and if you get to work with Brttny you will not be disappointed!"
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Ronald Cabarles

April 1, 2024

5  out of  5 rating by Ronald Cabarles
"Great Staff and service. The people at Tommy Brooks office are friendly and knowledgeable."
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Tomiko Bengtson

March 27, 2024

5  out of  5 rating by Tomiko Bengtson
"Tommy Brooks Statefarm office is always helpful, and professional. They are always available to help me with whatever I need. I highly recommend this office to anyone for all your insurance needs."
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Linda De

March 22, 2024

5  out of  5 rating by Linda De
"I've been a customer with Tommy Brooks - State Farm for many years now. They have always been wonderful at responding to my concerns and questions. Stephany is great with researching my crazy requests and finding all options available. Definitely a great group to work with and look forward to continuing my coverage with them."
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Kevin Gardner

March 20, 2024

5  out of  5 rating by Kevin Gardner
"Great agency, definitely recommend! Everyone there has always been extremely helpful, knowledgeable, patient & happy helping me with my various insurance needs. Zarriyah was exceptionally helpful & super impressed with her attention to detail."
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william werksman

March 19, 2024

5  out of  5 rating by william werksman
"A big thank you to Zarriyah who answered the phone this morning and stepped me through all my questions on my auto insurance renewals. She got my new documents emailed to me promptly and ordered the hard copies to be mailed as well. Great work!"
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Greg Tastad

March 15, 2024

5  out of  5 rating by Greg Tastad
"Excellent and professional service from Zarryiah Brooks, very friendly and helpful, went the extra mile to make sure everything was accurate to get us the best price possible for our insurance needs. I will most definitely refer anyone I know if that’s in need of insurance to Zarriyah. Thank you again."
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Arlynn Dela Cruz

March 7, 2024

5  out of  5 rating by Arlynn Dela Cruz
"**Review for Outstanding Insurance Agent** I recently had the pleasure of working with Brittny to secure insurance coverage for both my home and auto. I cannot express enough gratitude for the exceptional service I received. Not only did Brittny save me a significant amount of money, but she also took the time to explain all the different coverage options available to me. Her expertise and attention to detail were evident as she provided personalized recommendations that perfectly aligned with my needs. I highly recommend Brittny to anyone in search of reliable and knowledgeable insurance assistance."
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Irene Kane

February 23, 2024

5  out of  5 rating by Irene Kane
"This is the best State Farm in Las Vegas. Brittny Lauro is amazing she always goes above and beyond to provide assistance to me with my requests or inquiries. Brittny is very responsible and a gem to work with!! Highly recommend them for your insurance needs!!"
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Laurie Mendiola

February 22, 2024

5  out of  5 rating by Laurie Mendiola
"I was thinking of moving to los Vegas and Anthony gave me very good advice and advice me about the insurance policy and was very helpful. He did an excellent job. Thank you"
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TerryAnn Schaap

February 21, 2024

5  out of  5 rating by TerryAnn Schaap
"Tommy’s agency has always been positive and more than helpful to me; professionally and personally. They are great"
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Julian Carter

February 13, 2024

5  out of  5 rating by Julian Carter
"I have been a member since 2003, they have been great & supportive. I recommend them to my family & friends, they really are professional and helpful."
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Kalyn Black

February 7, 2024

5  out of  5 rating by Kalyn Black
"Stephany is always such a great help! Gave me many option to help me save money, is very thorough, and super sweet!"
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Jim Lawson

February 1, 2024

5  out of  5 rating by Jim Lawson
"Erika was so helpful and professional! She made the whole process so easy!"
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britney j

January 29, 2024

5  out of  5 rating by britney j
"Erika was very helpful with my renters insurance. very handsome."
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Dyson Arakaki

January 27, 2024

5  out of  5 rating by Dyson Arakaki
"I recently had the pleasure of working with Brittny Lauro for my car insurance needs, and I cannot express enough how impressed I am with the exceptional service and expertise provided. From the outset, Brittny demonstrated a level of professionalism that set the tone for the entire experience. Her approach was not just about selling a policy but understanding my specific needs and tailoring a solution that offered comprehensive coverage while remaining within my budget. She took the time to patiently explain the different coverage options, ensuring I had a clear understanding of the policy details. Communication was prompt, and she was readily available to address any queries or concerns. Brittny Lauro exemplifies what it means to go above and beyond for clients. This personalized touch made a significant difference in my overall satisfaction."
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Tabatha Gomez

January 26, 2024

5  out of  5 rating by Tabatha Gomez
"I recently moved to Las Vegas from east coast and wanted to shop around for new automobile insurance. I spoke with Erika Jauregui and was very impressed with her knowledge as well as her customer service. Erika was patient with me as I asked many questions and explained to her that I am looking for the best coverage along with the best rates. Erika took her time to explain to me the different policies I could purchase and how these policies would benefit me. Thank you so much! definitely 5 stars"
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Lakisha Adkins

January 5, 2024

5  out of  5 rating by Lakisha Adkins
"I just moved to Las Vegas & needed new car insurance. Anthony has been so amazing with helping me find an affordable quote. He is always available to assist and answer questions .. Excellent communication & customer service! Call Tommy Brooks & ask for Anthony, he will take good care of you."
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Mitch Brody

December 6, 2023

5  out of  5 rating by Mitch Brody
"Erika and the staff here at State Farm are always pleasant and very helpful."
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Angelina Ocampo

December 1, 2023

5  out of  5 rating by Angelina Ocampo
"Stephany, I am forever grateful for your help and attention! You are an amazing person and any one who is helped by you will truely be blessed! Thank you once again!"
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Kevin Soto

November 17, 2023

5  out of  5 rating by Kevin Soto
"Love this office! An employee by the name of Erika was able to provide me with amazing customer service regarding changes I needed to make with my policy as well as adding a new vehicle. She is a very intellectual young lady who was able to educate me about my policies in an easy to understand way and definitely met the expectations of being a good neighbor. While this obviously isn't an Allstate office, I know that I am in good hands with Erika."
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Kyle Jones

October 20, 2023

5  out of  5 rating by Kyle Jones
"Honestly, best branch in Nevada. I've been with them for over a decade now and for good reason. Specifically Brittny Lauro has gone above and beyond with everything. I feel very comfortable and in good hands with this branch/team. Thanks -Kyle"
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Lyn M

August 30, 2023

5  out of  5 rating by Lyn M
"Brittny, Tommy, and their team was able to save me a bunch of money so I switched all my home owners, autos, and business insurance to them. Brittny took the time to go over everything and responded quickly when I had a question. Would highly recommend this agency for your insurance needs!!!"